We offer outpatient services to members of the VCU and Central Virginia communities. Services are available to individuals of all backgrounds and a wide range of ages - from preschoolers to seniors - and couples and families of all types. Consistent with VCU’s non-discrimination policy, the CPSD welcomes individuals of every race, national origin, religion, and sexual orientation. At the CPSD, you can expect individualized, high quality care at an affordable cost.  Get a full description of our services.

It is important to know that we do not provide walk-in/same day appointments, or provide emergency services (current clients only) after regular clinic hours. In case of emergency, call 911 or go to your nearest emergency room.  If you are a VCU student, call 828-1234 for immediate assistance. 

In response to COVID-19, we provide all services remotely by video conference.  Your clinician will provide instructions for using our videoconferencing system before your first appointment. 

Therapy appointments are typically 50 minutes long and may begin at the top or bottom of each hour.  For example, your appointment may begin at 2 or 2:30 pm.  Our final appointment of the day begins at 7pm.  

Assessment appointments range in length from two to six hours.  Your clinician will answer your questions about the length and structure of your testing appointments.  Assessments include a 50-minute feedback session.  

You will receive of a packet forms detailing CPSD's policies, including our cancellation policy, before your first appointment.  Your clinician will review the cancellation policy with you and we encourage you to ask questions. You may also contact our clinic staff with your questions.

At present, the CPSD building is closed due to the COVID-19 pandemic.  Contact us by phone with your questions.

The entrance to the CPSD is locked at all times and a VCU Security Officer is on staff during evening hours. Ring the buzzer when you arrive and the receptionist will let you in. If staff are momentarily away from the desk, call the number listed on the door and someone will be with you immediately.

Because the CPSD follows HIPAA guidelines, and as a courtesy to other clients, we respectfully ask that you keep cell phone conversations to a minimum in our small waiting area.

Snacks and drinks are permitted in the waiting room. Because our treatment rooms are used by many people, only water is allowed in a room during your session.

We have several private consultation rooms that provide a secure place for you and your therapist to talk about what’s on your mind. Our treatment rooms include those specifically designed for children and families, group therapy and couples counseling. We have state-of-the-art digital recording equipment to allow for regular supervision by licensed faculty members.

As part of our commitment to high quality, low cost services, our fees are set from a sliding scale based on your family income.   The CPSD's Assistant Directors review your application and set your fee with you, by phone.  If your ability to pay your fee changes over time, you may call the clinic and ask to speak to an assistant director about changing your fee.

• You are expected to pay for services at the beginning of your appointment.  For assessments, you are expected to pay your fee, in full, before your first testing appointment.
• We accept cash, checks, American Express, Discover, Master Card and Visa. We are unable to process Flexible Spending Account or Health Savings Account debit cards at this time. We cannot accept RAMBucks.
• The CPSD does not participate in any insurance plans.  We do not file insurance claims. At your request, we will provide documentation that you may use to file for reimbursement.

Please inform us if you have been referred to the CPSD by an agency (e.g., Department of Social Services) who intends to pay for your services. We need to know name of the agency have and a contact name and telephone number.   

Clinic staff will review your fee and our cancelation policy with you at your first appointment.  We encourage you to ask questions.  

Important information about CPSD forms:

• Forms require Adobe Reader to read and print
• Forms do not link to, or transmit information electronically, to the CPSD. 
• Forms request personal information; for your protection do not return completed forms to the CPSD via email. 
  • Contact your therapist or our staff to request a secure upload link for electronic forms.

Contact the CPSD for assistance if you have problems with any form.

Forms for New Clients

You are encouraged to print and complete these forms to bring with you to your first appointment.  We cannot accept these forms unless you have a scheduled appointment.  Please apply if you are seeking services.  

Acknowledgement of Receipt of Privacy Practices

View CPSD's Notice of Privacy Practices

Download CPSD's Notice of Privacy Practices

Informed Consent for Treatment

Informed Consent Addendum for Teletherapy  

Email Consent and Social Media Policy

Emergency Contacts / Weapons & Intoxication Policy / Childcare Policy

Other Client Forms

Authorization to Release or Obtain Information